- Accelerated incident resolution from rapid access to trained, solution-orientated resources that manage the case end to end
- Avoidance of problems caused by an infrastructure that is not at the current revision level
- Improved performance through regular proactive scans to help ensure that systems are configured consistently with HP best practices
- Reduction of incidents by anticipating issues through real-time monitoring of the environment and case history trend reporting
- Increased accountability and personalization through the assignment of an account support team that will provide support planning and reviews
- Maximize return on IT assets through performance and availability analysis
- Simplified operations from fully utilizing management software
- Flexible resourcing through access to skills on demand that can help with peak workload and project requirements
HP Care Pack Support Plus-tjänsten tillhandahåller heltäckande hårdvaru- och programvarutjänster som ökar tillgängligheten i din IT-infrastruktur.