- Access to HP technical resources for problem resolution
- Allows your IT resources to stay focused on their core tasks and priorities
- Convenient package of hardware and software services
- Flexible coverage window
- Escalation management
- Remote problem diagnosis and support
- Problem analysis and resolution
- Remote access
- Problem isolation
- Access to technical resources
- Access to electronic support information and services
- Prepaid shipping label, materials, and instructions for return of defective unit
- Parts exchange
HP Care Pack-tjänsterna kompletterar din hårdvara och programvara med kostnadseffektiva heltäckande supportlösningar som ger dig ro i sinnet.